Are you having trouble getting water inside your Dallas home, or experiencing persistent low water pressure? Your water line might need to be repaired, or possibly replaced. 

On public water, your water line runs from the city’s street connection through your yard and connects to your home. It often needs to be dug up to identify the source of the problem. 

The first question Dallas residents ask when facing a water line repair is this: Who is responsible, and who pays for water line repair in Dallas?

Who Pays for Water Line Repair in Dallas?

The answer depends upon where the water line leak is located. If your water line repair is on the Dallas water utilities side of the property line, they will be responsible for paying for the water line repair. 

If the water leak and related broken pipe repair are located on your side of the Dallas property, the homeowner is responsible and pays for the water line repair. (This also holds true for Fort Worth.)

Again, any lateral water pipes or water lines under your property are your responsibility to repair and bear costs as the homeowner. This includes both water and sewer line responsibility.

But, here is the good news. Working with an experienced plumber can help you get help from the city where its required of them.

Why Should You Get Your Water Line Inspected in Dallas, TX?

An experienced Dallas plumber will be able to quickly identify and pinpoint where the issue in your water line is located. This is important because they can help determine if the city of Dallas should bear part or all of the repair costs.  

Correctly locating a plumbing leak or line repair in the yard is a difficult task from a DIY perspective. These lines are buried, and in some cases run directly beneath the driveway, sidewalk, and landscaping. Unless you can visibly see water pooling up around the trouble spot, you’ll need special equipment and a strong back to dig before locating the problem. 

State and local plumbing code define how deep to bury the water service lines. The frost line in your location dictates the depth, with the minimum depth for water lines being 24″ in Texas. However, they are often much deeper in other parts of the country due to climate. 

Cold Weather Issues Wreak Havoc

“Texas water service lines are typically 2.93 feet deep under the ground compared to the national average of 4.58 feet due to the warmer climate,” according to Homeserve. This has a negative impact on Dallas residents when the temperature drops. 

In 2021, the freezing Dallas winter shook every Texas homeowner and caused more than 1000+ plumbing lines to burst. 

Read here to know more about frozen water pipes.

But cold weather isn’t the only problem.

Hot Weather Issues Affect Water Lines

In summer, the heat and drought-like situations in Dallas, TX, can cause the ground to crack and shrink. These expanding and contracting soil events may cause leaks in water lines, and also speed the evaporation of small leaks making them difficult to recognize.

Climate events like these mean your supply lines may have come under stress in more than one place along their path, so expert inspection is recommended so future issues don’t return. 

Call RC Pros to schedule a water line inspection and to help determine who should pay for the main water line issue. You can also get a FREE “2nd opinion” on these types of repairs.

What Are Your Repair Options?

There are two approaches to fixing buried water supply lines. 

Digging or Spot repair: Plumbers in Dallas often use this traditional water line repair and replacement method to excavate the area around the damaged section and either replace or repair the broken pipe. The downside is that it is labor intensive, costly, and more disruptive to your yard, flowers, and sidewalks. 

Trenchless repair: This option is perfect for those who don’t want to damage their landscape. Various trenchless techniques are available, such as pipe lining or pipe bursting, which don’t require excavation to fix an water line leak.

It is crucial to work with a licensed and experienced plumber to determine the best repair option for your water line. We can help you choose the most efficient and cost-effective solution for your specific situation, and again, who is responsible to pay for it.

Get An Expert Opinion From a Dallas Pro

You want a trustworthy plumbing company to rely on to both recommend and complete your supply line issue. In Dallas-Fort Worth, RC Pros is a pioneer in the use of trenchless water line repair technology.

We are a specialized plumbing company providing 24/7 emergency repairs in DFW, with a focus on water, sewer, and drain repairs with our advanced trenchless technology.

It’s also possible the leak is occurring beneath your floor on the inside of the house. Our experience in precise leak detection ensures better plumbing repairs for your Dallas property, inside or out. It’s best to act quickly if you suspect water leaks to avoid water damage. 

Call us today for routine or emergency plumbing service.

FAQs: Water Line Responsibility in Dallas

Who Pays for the Cost of Dallas Water Line Repair?

It depends upon where the water line leak is located. The homeowners must pay for all the water pipe repairs on their side of the property line, and the city of Dallas has to bear the public works owned portion on their side.

Who Oversees The Dallas Water Utilities (DWU)?

The city of Dallas, Texas, oversees the Dallas Water Utilities (DWU), where Terry Lowery is the current director.

How Do I Protest a High Water Bill in Dallas from Water Leaks?

You can file a leak adjustment request with the city of Dallas if your water bill increased due to a water leak, or if you suspect a faulty water meter. It is at their discretion to offer assistance or a billing adjustment. You can reach out to their customer service for assistance.

A sewer camera inspection in Dallas, Texas can save you a fortune in labor, materials, and landscaping costs by identifying both the nature and location of your drain problem. 

Nobody wants to pay for expensive guesswork, especially on sewer repairs.

Since disputes often arise over who is responsible for sewer line repairs in Dallas, it’s best to pinpoint the problem with the accuracy of a camera line inspection before any digging or fixing begins. 

Our professional sewer line camera technicians in Dallas can now identify the exact problem area with the innovation and technology of our advanced drain camera system.

Digging up the main sewer line used to be the only solution to a blocked main sewer pipe.  

This technology, combined with other equipment, can fix a clogged drain faster and in many cases, without digging up your yard.

How Does a Camera Sewer Line Inspection in Dallas, Texas Work?

A sewer video inspection in starts with an experienced Dallas plumber inserting the camera into the clean-out or other opening in your main sewer line. This can be challenging if no cleanout exists, as you’ll need to access near the closest drain or fixture.

The technician feeds a small fiber optic cable down the sewer pipe and maneuvers it with a controller attached to small motors inside the camera. 

The fiber-optic cables are protected by a long metal tube. The other end of this tube connects to a handheld controller with a closed-circuit display. 

The inside of the sewer pipe illuminates by using LED lights on the end of the camera allowing the technician to pick up even the tiniest cracks.

The technician will give you a complete readout of any debris and damage to your pipes once the camera has made its way to the street and back. 

When to Call for a Camera Sewer Line Inspection in Dallas, Texas

A camera sewer inspection in Dallas, Texas is typically easy to perform for any experienced technician. In most cases, it should be the first step to any sewer blockage or drain problem on your property, inside or outside. 

If the plumber can’t find a clean-out or opening to insert the camera, they can cut one into the PVC pipe and patch it up after your sewage emergencies are taken care of. 

A clogged sewer line from everyday use by yourself and your family isn’t always the cause of a sewer backup. Tree roots and broken PVC pipes can sometimes be the culprit. 

You can make a strategic plan to take care of the problem using the camera to see exactly what you’re dealing with and where it is. 

The professionals at RC Pros can handle all your plumbing issues and sewer inspections with the least stress on you. 

From hydro jetting to trenchless sewer repair, a video camera inspection will let us know exactly what is required to fix your specific problem. 

Is a Camera Sewer line inspection in Dallas, Texas Worth it?

A sewer line camera inspection in Dallas is like an x-ray machine for your yard. The only way to repair a serious block in the main sewer line used to be by digging up the pipe in search of the problem. This can be expensive. That was before the sewer camera existed. 

This process could get very messy and expensive for the homeowner. The trial and error required for this could get downright depressing as the cost continuously grows by the minute. If a sewer technician dug up an area but didn’t find the problem, they would have to keep digging until they did. Not the best plan for your grass, either!

It’s easy to see why the camera inspection has become the first step in almost every clogged sewer line issue in Dallas, Texas. Our technicians can find the exact measurement of the blockage down the line when a camera is used. 

One of the most significant benefits of a sewer camera inspection in Dallas, Texas is that multiple problems can be found and fixed at a single inspection. 

The sewer camera can detect all damage to the pipe itself, tree root intrusion into lines, or other excess debris while traveling down the line.

Who to Call for Camera Sewer Line Inspection Services in Dallas, Texas 

RC Pros in Dallas can provide the best sewer camera inspection services in Dallas, but also all across the DFW Metroplex. We can let you know if trenchless sewer repair is the best option for you if you have a sewage leak outside your responsibility. We can guide you if we think the city is responsible. 

Our camera inspection will let you know if a complete repiping is necessary to fix the problem, or if hydrojetting or a hot jet service is only needed.  Call today for all of your plumbing needs in Dallas, Texas.

The professionals at RC Pros are always here to save you money wherever possible but we won’t take shortcuts. We are committed to the Dallas, Texas community and always stand behind our work. This is why homeowners and home inspectors call us for a drain inspection and trust our opinion when it comes to diagnosing a sewer problem.

Call RC Pros today and schedule an appointment for your video camera inspections for sewers in Dallas, Texas. 

FAQs on Sewer Line Video Inspection

How Does a Camera Sewer Line Inspection in Dallas, Texas Work?

A sewer camera consists of fiber optic lines protected by a thin metal tube. The technician can move the camera through the pipes using a handheld display and small motors attached to the camera.

Is a Camera Sewer Line Inspection in Dallas, Texas Worth it?

A camera sewer line inspection saves homeowners from digging up their yards and concrete pads. Technicians can pinpoint the exact spot in the pipe where the blockage is occurring by using a sewer line camera.

Who Should I Call for a Camera Sewer Line Inspection in Dallas, Texas? 

RC Pros are reliable Dallas, Texas plumbers you can trust to do a complete camera sewer line inspection. They have all the latest technology that allows them to cause the least stress to you and damage to your property.

Nothing is more stressful and expensive as a homeowner than the main systems of your home. We usually see dollar signs when we notice pools of water or raw sewage in your yards. Nobody wants to call a plumber if they don’t have to, especially if it means digging up your lawn or landscaping. 

The residential drain lines in your home connect to the public network. You might ask yourself, “Who is responsible for sewer line repair?” In most cities, including Dallas, the homeowner is responsible for all maintenance and repairs on any of the sewer lateral lines. 

Who is responsible for sewer line repair can vary in different counties, tho. It’s best to get a professional opinion first. The experts at RC Pros will be able to track down the leak and locate the exact source of the problem. They can also give you a definite answer as to who is responsible for your sewer line repair. 

RC Pros can answer all the questions concerning sewer line repair in Dallas, Texas, or the surrounding DFW metroplex area, including who is responsible for what issues.

Before you spend a small fortune for a few guys to dig up your yard, call RC Pros for a free second opinion on sewer repair. It can save you money on repairs and result in a quicker job. We can also do a video camera inspection of your sewer line to identify the location of the problem.

How Much Does Sewer Line Repair Cost? 

Repairing and replacing any sort of plumbing line can be expensive. When we have a broken sewer main or drain pipe underground, it’s impossible not to worry about how much a sewer line repair costs. Calling a plumber to the house is typically not cheap. RC Pros are not your typical plumbers.

In some districts, the local water company is responsible for maintaining all lateral drains and sewers. To find out who is responsible for the sewer line repair that connects to the public network, the water company should provide a free inspection. But waiting for the city to actually show up is a different thing altogether. That’s why most Dallas homeowners simply call a licensed plumber.

RC Pros has a special focus on repairing drain lines and are pioneers of trenchless repair technology such as CIPP. With trenchless sewer line repair, we can save the maximum amount of money and prevent as much damage as possible to your yard.

Is The Water Company Responsible For Sewer Line Repair in Dallas TX? 

The main sewer lines are all publicly owned. If the water company owns the lines, is the water company responsible for sewer line repair? 

While this city and sewer companies will maintain the sewer pipes outside your property, homeowners are still responsible for any work needed on the sewer lateral lines inside of it. This is also true when it comes to who pays for water supply lines in Dallas.

If you don’t pay a sewer bill and never received any charges from a sewer company, you most likely are not connected to the city sewer. If this is the case, you probably have a septic tank. 

If you are part of the sewer network, the sewer company will usually only cover any problems that start at the larger main underground sewer pipe. The city can even hold us responsible for the main sewer line and basic sewer repair under an easement or public right-of-way. 

The city has to make sure that the city’s sewer and waste can be transported down the main line. When your neighbors are being affected, there’s a good chance that the city is now responsible for the sewer line repair. 

The last thing we want to pay for is any backup or damaged pipe to the city’s main line caused by your lateral sewer lines. It’s crucial to find out exactly what areas we are responsible for in the sewer system. 

It’s best to call your city before any problems arise to avoid paying for a plumbing problem we can avoid. Sewer repairs and sewer line replacement can cost a lot in labor alone.

If you live in Dallas, Texas, or the surrounding DFW area, RC Pros can thoroughly investigate your property to give you a second opinion on sewer line problems. RC Pros can give money-saving options for repairing your drains if we are responsible for the sewer line repair. 

With the new trenchless repair technology, your problem can be fixed in a single day. Without killing your grass, ruining your landscaping, and making your yard an eyesore for a week. 

The best offense against sewer line problems is a good defense. To avoid costly main sewer line repairs, youi should always keep your drains clear of debris.

How To Avoid Being Responsible For Sewer Line Repair 

There are a lot of DIY techniques that we can use for drain cleaning. Sometimes, the sewer line repair will require the help of a master plumber, especially if there is no cleanout. If roots get into your sewer lines, it can be a disaster. You should avoid caustic or industrial-type chemical drain cleaning products. These can damage sewer lines, and extend into the city’s section.

Rocks and the weight from traffic and even livestock can crush or break the main sewer line. Not to worry, RC Pros is prepared for all types of sewer line repair. 

If you see unwanted water in your yard, you need to be sure it’s not a broken water line. RC Pros can tell if you have damaged water or drain lines. If this is the case, they even provide trenchless water line repair to help save us money. 

To find out if the problem is in the sewer, you can check to see if your house drains are running slow. If so, you should do your best to clear the lines. In severe cases, Hydro jetting might be your best option. 

RC Pros knows the benefit of hydro jetting and has been using it to clear sewer lines for years. Hydro jetting consists of shooting a small stream of water through the pipe. This water acts like a jet, breaking through grease, grime, and even cutting through solids. 

Tree roots penetrating your pipes are tough to get rid of, but are no match for the power of hydro jetting. Clean drain lines are the only way to keep your sewer lines from blocking. And because we are responsible for sewer line repairs up until the city’s main line responsibility begins, it’s a good idea to have RC Pros clean and maintain your sewer system regularly. 

Who Do I call For Sewer Line Repair In Dallas? 

The most common way to know if we need a sewer line repair is from raw sewage puddling up in your yard. We should investigate all your upper and lower lateral sewer lines at this point, and call a professional to help do it.

If you need help from an experienced plumber, RC Pros is here to help you find the source of the block. For all your plumbing and HVAC needs in the DFW Metroplex, near Dallas, Texas, RC Pros is available twenty-four hours a day, seven days a week. 

Together, we can figure out the problem and how to fix it. Most importantly, how to stop it from ever happening again.